Template by Industry / Domain
Marketing campaign charters resolve the cross-functional disputes that always emerge once media spend is live: attribution methodology, approval authority, scope of creative work, and which metric counts as success. Get them on paper before the first ad goes live.
The HubSpot State of Marketing report consistently identifies misalignment between marketing and sales as the top reason campaigns underperform vs forecast. Translation: nobody agreed on what counted as a lead, who approved the creative, what the attribution model was, or where the budget envelope ended. A charter resolves all four before media spend goes live.
Marketing-specific charters borrow from PMBOK on structure (purpose, scope, budget, milestones, risk, approval) and add four sections specific to the discipline: audience definition, channel mix, attribution model, and brand guardrails. The charter sits above the creative brief: the brief covers one asset, the charter covers the campaign.
1. Campaign Objectives
Three to five outcome metrics, not output metrics. 'Reach 10M impressions' is an output. 'Generate 2,400 SQLs at under USD 280 CAC' is an outcome.
2. Audience Scope
Named segments with size estimates and the data source. Without it, every freelance copywriter rewrites the audience differently.
3. Channel Mix and Budget Split
Which channels run (paid social, search, sponsored content, OOH, podcast, influencer) with budget per channel and target ROAS per channel.
4. Creative Scope and Brand Guardrails
What the creative will and will not include. Brand voice, banned phrases, mandatory legal disclaimers, accessibility requirements.
5. Attribution Model
How leads / revenue will be attributed back to the campaign. Last-touch, first-touch, multi-touch (linear, U-shape, time-decay), or media-mix model.
6. Approvals and Sign-Off
Named approvers for creative, legal, finance. Sign-off SLAs (creative within 3 days, legal within 5 days, etc.).
B2B SaaS campaign, mid-market ICP, multi-channel, multi-touch attribution. Numbers reflect typical USD 1M+ B2B SaaS campaign benchmarks from LinkedIn B2B Benchmark and Gartner Marketing research.
Campaign name
Aurora Cloud Services Q1 2027 Brand Refresh Campaign
Duration
12 weeks (1 Jan to 31 Mar 2027), with 8 weeks pre-campaign brand and creative production
Budget
USD 1.2M total media spend, USD 320K creative production, USD 65K research and measurement
Primary: IT decision-makers (CIO, CTO, VP IT) at mid-market North American companies, 500-5,000 employees. TAM estimated at 42,000 individuals (source: Apollo and ZoomInfo cross-reference, October 2026).
Secondary: Engineering leaders (VP Engineering, Director of Platform) at the same accounts. TAM estimated at 78,000 individuals.
Excluded: Existing customers (suppressed via CRM list upload). Companies under 250 employees (out of ICP). EMEA and APAC (separate campaign Q3 2027).
| Channel | Budget | ROAS | Note |
|---|---|---|---|
| LinkedIn paid social | USD 420K | Target 1.4x | Sponsored content + thought leadership ads, ICP-targeted lookalikes from CRM seed. |
| Google paid search (brand + competitor + category) | USD 280K | Target 3.2x | Brand keywords always-on (defensive). Competitor and category terms scaled in weeks 4-12. |
| Programmatic display (retargeting + intent) | USD 180K | Target 1.8x | Bombora intent data + LinkedIn website retargeting. |
| Sponsored podcast (3 IT podcasts) | USD 140K | Target 1.2x (lower direct, supports brand) | Pre-roll and mid-roll across 12 episodes per show. |
| Industry event sponsorship (1 event) | USD 110K | Target 1.0x (event ROI calculated differently) | Booth + speaking slot at IT Decision Makers Summit, Las Vegas, February 2027. |
| Email nurture (existing list + new acquisitions) | USD 70K (tooling + production) | Target 4.2x (lowest-cost channel) | Triggered nurture series from each campaign asset download. |
Multi-touch attribution using a 40/20/40 U-shape model (40% credit to first touch, 20% distributed to middle touches, 40% to last touch before SQL conversion). Implemented in Salesforce + Bizible. Media Mix Model run quarterly by external partner (Analytic Partners) to calibrate digital-channel credit against offline lifts (brand search, direct traffic).
| Decision | Named | SLA |
|---|---|---|
| Creative concept (each channel) | Director of Brand Marketing (Maya Chen) | 3 business days |
| Final asset approval | VP Marketing (David Okafor) | 2 business days |
| Legal review of claims | Senior Counsel, Marketing (Priya Mehta) | 5 business days |
| Media plan and budget approval | CFO (Marcus Wei) | Once at charter sign-off; in-flight reallocations under 10% of channel budget delegated to Director Performance Marketing |
| Brand tracker survey methodology | VP Marketing + Research Partner (Aurora Research Lab) | Approved at charter sign-off |
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Updated 2 May 2026